We offer a 7-days return policy for all unused and unworn items, no questions asked. However, please note that the 7-days return does not apply to Customized/Personalized jewelry, other than in cases of defective/spurious products. Deccan Charm reserves the right to process refunds after checking the returned items.  Any shipping charges (if paid) at the time of placing the order are non-refundable in case of returns.

In case of missing items in return orders, i.e., where the customer claims to have returned multiple products but actual pickup doesn’t include all said items, the company has a right to deduct an amount up to the full MRP of the missing product from the refund amount. This shall extend to promotional products. For more details, please refer Return and Exchange Page